Describe the issue
Include your iPhone model, iOS version, what you expected to happen, and what happened instead.
Dawnwater support
Help when you need it.
Dawnwater is intentionally simple, but support is always available for habits, goals, reminders, backups, or anything that does not work as expected.
Protect private information
Do not send habit, goal, reflection, or backup contents unless you intentionally choose to share them.
Allow time for a reply
Support requests are answered through dawnwater.app@gmail.com. Check your spam folder if you are waiting for a response.
Keep a backup
Export a private backup before deleting Dawnwater, changing phones, or making a major device change.
Local reminders
When a reminder does not appear
- Open Dawnwater and confirm the habit or goal reminder is enabled and scheduled for the expected time.
- On your iPhone, open Settings → Notifications → Dawnwater.
- Allow notifications and select the Lock Screen, Notification Center, banner, sound, or badge options you want.
Dawnwater schedules reminders locally. If iOS notifications are disabled, Dawnwater cannot turn them back on without your permission.
Private backups
Moving or protecting your progress
- Open Dawnwater and go to Settings.
- Choose the private backup option, then export a backup.
- Save the file somewhere private that you control.
- To restore, choose import in Dawnwater and select that backup through the iOS system picker.
Dawnwater does not keep a cloud copy of your app data. Without an exported backup, support cannot recover information lost when the app or device is erased.
Quick answers
Frequently asked questions
Is Dawnwater free?
Yes. Dawnwater has no subscriptions, in-app purchases, paid upgrades, or ads.
Does Dawnwater require an account?
No. Dawnwater does not require an account or sign-in.
Where is my information stored?
Your habits, goals, reminders, notes, settings, and progress are stored locally on your device. Any backup file is stored wherever you choose to save it.
Does Dawnwater track me?
No. Dawnwater does not contain advertising, analytics, or tracking SDKs.
How do I report a bug?
Email dawnwater.app@gmail.com with your device and iOS versions, the steps that led to the problem, and what appeared on screen.
Direct support
Still need help?
Email the Dawnwater developer directly. There is no account or support portal to navigate.
Privacy comes first.
Read exactly what Dawnwater does—and does not do—with your information.